{"id":9787,"date":"2026-03-02T18:03:37","date_gmt":"2026-03-02T17:03:37","guid":{"rendered":"https:\/\/thechipiron.monchos.com\/frequently-asked-questions\/"},"modified":"2026-09-14T11:04:46","modified_gmt":"2026-09-14T10:04:46","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/thechipiron.monchos.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;12%&#8221; bottom_padding=&#8221;6%&#8221; left_padding_desktop=&#8221;20%&#8221; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;20%&#8221; left_padding_tablet=&#8221;10%&#8221; constrain_group_4=&#8221;yes&#8221; right_padding_tablet=&#8221;10%&#8221; top_padding_phone=&#8221;22%&#8221; left_padding_phone=&#8221;0&#8243; constrain_group_6=&#8221;yes&#8221; right_padding_phone=&#8221;0&#8243; text_color=&#8221;custom&#8221; custom_text_color=&#8221;#2e2b82&#8243; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; zindex=&#8221;10&#8243; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.8&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;fast&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; shape_type=&#8221;&#8221; gradient_type=&#8221;default&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;right&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; flex_gap_desktop=&#8221;10px&#8221; gradient_type=&#8221;default&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bottom_padding=&#8221;4%&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; flex_gap_desktop=&#8221;10px&#8221; gradient_type=&#8221;default&#8221;][nectar_responsive_text inherited_font_style=&#8221;h1&#8243; text_color=&#8221;#f0514e&#8221; font_size_phone=&#8221;29&#8243; font_line_height=&#8221;1.3&#8243; font_size_desktop=&#8221;48&#8243; font_size_tablet=&#8221;36&#8243; text_direction=&#8221;default&#8221;]\n<h1>Frequently Asked Questions<\/h1>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][toggles style=&#8221;minimal_shadow&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;closed&#8221; border_radius=&#8221;none&#8221;][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What are The Chipir\u00f3n&#039;s opening and closing hours?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We&#8217;re open every day of the year, with <strong>food served continuously<\/strong> from 10:00 a.m. to midnight.[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have parking?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div>\n<div class=\"WordSection1\">\n<div>You can park in the shopping center&#8217;s parking lot.<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have a dress code?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We do not require formal attire, but we recommend dressing neatly in keeping with the dining experience.[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is your policy regarding access for minors?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Children are welcome at The Chipir\u00f3n.[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can the restaurant be reserved for a private event?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div>\n<div class=\"WordSection1\">\n<div>We offer private and semi-private spaces for events such as birthdays, anniversaries, engagement parties, weddings, and corporate events.<br \/>For more information: <a href=\"mailto:info@monchos.com\">info@monchos.com<\/a><\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have a special menu for groups or private events?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes. We offer fully customizable event menus tailored to each client&#8217;s preferences.<br \/>Our team designs custom proposals that take into account tastes, budget, and specific needs. In addition, we offer options tailored to allergies, intolerances, and special dietary requirements.  <\/p>\n<p>More information: <strong><a href=\"mailto:info@monchos.com\">info@monchos.com<\/a><\/strong>[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you offer options for special table settings and decorations?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes, we have options available. You can request a quote by sending an email to <strong><a href=\"mailto:info@monchos.com\">info@monchos.com<\/a><\/strong>[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you offer graphic design options, such as meeting minutes?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes, we offer options for graphic elements. Request a quote at <strong><a href=\"mailto:info@monchos.com\">info@monchos.com<\/a><\/strong>[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can we bring a cake or decorations for a special celebration?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div>\n<div class=\"WordSection1\">\n<div>Yes. Special decorations are allowed as long as the reservation is for a private or semi-private space. <\/div>\n<\/div>\n<\/div>\n<div>If you bring a cake from outside, a surcharge will apply for cutting and serving (price upon request).<\/div>\n<p>More information: <strong><a title=\"mailto:info@monchos.com\" href=\"mailto:info@monchos.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@monchos.com<\/a><\/strong>[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you allow pets?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes, we welcome small, well-behaved pets that do not disturb other diners.<br \/>They must remain in a carrier or on the floor next to their owner at all times.[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do I need to make a reservation?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]It is not required, but we recommend making a reservation, especially on weekends and holidays, to ensure availability.[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you offer vegetarian and vegan options?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes, our menus include vegetarian and vegan options.[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have any gluten-free options?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes, we offer gluten-free options. We recommend that you let our team know when you make your reservation or inform the wait staff.[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-1&#8243; heading_tag=&#8221;h2&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Is The Chipir\u00f3n accessible to people with disabilities?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div>\n<div class=\"WordSection1\">\n<div>Yes, our restaurants are accessible and adapted for people with limited mobility.<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;rgba(193,209,217,0.1)&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;6%&#8221; bottom_padding=&#8221;6%&#8221; left_padding_desktop=&#8221;22%&#8221; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;22%&#8221; left_padding_tablet=&#8221;10%&#8221; constrain_group_4=&#8221;yes&#8221; right_padding_tablet=&#8221;10%&#8221; top_padding_phone=&#8221;10%&#8221; left_padding_phone=&#8221;0&#8243; constrain_group_6=&#8221;yes&#8221; right_padding_phone=&#8221;0&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; zindex=&#8221;10&#8243; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.8&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;fast&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; 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border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; flex_gap_desktop=&#8221;10px&#8221; gradient_type=&#8221;default&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bottom_padding=&#8221;4%&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221; content_layout=&#8221;default&#8221;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#f0514e&#8221; font_size_phone=&#8221;26&#8243; font_line_height=&#8221;1.3&#8243; font_size_desktop=&#8221;38&#8243; font_size_tablet=&#8221;34&#8243; text_direction=&#8221;default&#8221;]Do you have any questions? Feel free to ask us![\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; left_padding_desktop=&#8221;12%&#8221; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;12%&#8221; left_padding_phone=&#8221;6%&#8221; constrain_group_6=&#8221;yes&#8221; right_padding_phone=&#8221;6%&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221; content_layout=&#8221;default&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9879-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"9879\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/9787#wpcf7-f9879-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9879\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9879-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter your name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter your email address\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-faqs\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Got a question that isn&#039;t in our FAQs? Ask us here.\" name=\"textarea-faqs\"><\/textarea><\/span>\n<\/p>\n<div class=\"ch-rgpd\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acepto-faq\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acepto-faq\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree to the processing of my data in order to answer my enquiry.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<details class=\"ch-rgpd-detalle\">\n\t\t<summary>Basic information on data protection\n\t\t<\/summary>\n\t\t<p class=\"ch-clausula-form\"><strong>DATA CONTROLLER:<\/strong> THE CHIPIRON. <strong>DPO:<\/strong><a href=\"mailto:lopd@monchos.com\">lopd@monchos.com<\/a>. <strong>PURPOSE:<\/strong> to answer the user's enquiry. <strong>LAWFUL BASIS:<\/strong> consent of the data subject. <strong>DISCLOSURES:<\/strong> your data will not be disclosed to third parties, except under a legal obligation or court order. <strong>RIGHTS:<\/strong> access, rectification, erasure, objection, restriction, portability and withdrawal of consent. 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